Shipping Information & FAQ

WHEN WILL I RECEIVE MY PRODUCT?
In order to provide you with top quality products, please allow 2 - 3 weeks for production, processing and shipping 

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied.
If you wish to cancel the order within the 24 hours please email us at nigelshorizon@gmail.com. In this email please tell us your order # and that you wish to cancel your order.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelt or auto-filled your address incorrectly, notify us immediately via email at nigelshorizon@gmail.com and we will do our best to fix it. If the address is wrong, we can correct this within 24 hours.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to email us at nigelshorizon@gmail.com and we will do our best to reply within 24 hours :)